Privacy Policy

Last Updated: 2025

1. Introduction

De-Nexcred International Limited ("we," "our," "us," or "De-Nexcred") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] ("Site"), enroll in our courses, or use any of our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing our Site and using our Services, you consent to the practices described herein. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect several types of information to provide and improve our Services to you.

A. Personal Data: This is information that can be used to identify you.

Identifiers: Name, email address, phone number, mailing address.
Professional Information: Job title, company name, educational background, professional certifications.
Financial Information: Billing address, payment details (handled by our secure third-party payment processors; we do not store full credit card numbers).
Academic Data: Course progress, assessment results, certification records.

B. Derivative Data: Information our servers automatically collect when you access our Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

C. Mobile Device Data: If you access our Site via a mobile device, we may collect device information, such as the device ID, model, and operating system.

3. How We Collect Your Information

We collect information via:

Direct Interactions: When you register for an account, enroll in a course, fill out a form, subscribe to our newsletter, or contact our support team.
Automated Technologies: As you interact with our Site, we may use cookies, server logs, and similar technologies to collect Derivative Data.
Third Parties: We may receive data from partners (e.g., corporate clients who enroll their employees), analytics providers (like Google Analytics), and payment processors.

4. Legal Basis for Processing (For GDPR Compliance)

We process your personal data on the following legal bases:

Performance of a Contract: To fulfill our obligations to you when you enroll in a course.
Consent: When you have given clear consent for us to process your data for a specific purpose (e.g., marketing emails).
Legitimate Interests: For our legitimate business interests, such as improving our Services, fraud prevention, and marketing our own services to existing clients, provided your fundamental rights are not overridden.
Legal Obligation: To comply with our legal and regulatory requirements.

5. How We Use Your Information

We use the information we collect to:

Create and manage your user account.
Process your payments and enroll you in courses.
Provide, operate, and maintain our training Services.
Communicate with you, including sending you course updates, administrative messages, and support responses.
Send you marketing and promotional communications (you can opt-out at any time).
Monitor and analyze usage and trends to improve your experience.
Issue certificates upon course completion.
Provide career coaching and job access support, with your explicit consent.
Protect against fraudulent or illegal activity.

6. How We Share Your Information

We may share your information in the following situations:

With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Corporate Clients: If your enrollment is sponsored by your employer, we may share your progress and completion status with them.
Service Providers: We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing services, learning management system hosts), provided they agree to keep this information confidential.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. International Data Transfers

Your information may be transferred to —and maintained on— computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Policy, including to fulfill legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data.

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request copies of your personal data.
Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure ("Right to be Forgotten"): Request that we erase your personal data, under certain conditions.
Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you.
Right to Object to Processing: Object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details at the end of this policy.

11. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

De-Nexcred International Limited
Email: info@denexcred.com
Address: